TS HOME Apartment Website Privacy Policy

1. Data controller

The data controller for this website and accommodation enquiries is:

2. Scope, sources and types of personal data

This policy covers website use and information you voluntarily provide when making enquiries, arranging reservations or requesting quotations. Data may come directly from you or from your use of the website and related services.

• Contact and accommodation information such as your name, phone number, email, company, job title, room count, stay dates, contract period and details you provide through LINE, phone or email.
• Contract and document information when you arrange a rental or request corporate documents, including details for quotations, contracts, billing, receipts and tax invoices.
• Website usage data with your consent to Google Analytics, such as pages viewed, device or browser type, referral source, approximate region and contact clicks.
• Necessary technical data hosting and external providers may process IP addresses, request times and browser information as needed to deliver pages, maintain security and provide services.

We do not send your name, email, company details, room count or reservation details to Google Analytics as custom parameters.

3. Purposes and legal bases

• Answering enquiries, checking availability, arranging reservations and preparing quotations to take steps at your request before entering into a contract, or to perform a contract, as applicable.
• Managing accommodation, contracts, billing and accounting documents to perform contracts, meet legal obligations and pursue legitimate interests in the orderly operation of our business.
• Maintaining website security and stability based on legitimate interests and applicable legal obligations.
• Measuring visits and contact clicks with Google Analytics only with your consent.

If certain information is required for contracts, legal documents or services and you do not provide it, we may be unable to carry out the relevant activity.

4. Analytics, cookies and consent management

Google Analytics loads only after you select “Accept analytics”. If you decline, the website does not load the analytics script or send usage events to Google Analytics.

Your choice is saved in your browser's storage under tshome_analytics_consent on that device so we do not ask repeatedly. You can change your choice below at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

5. Recipients and external services

We may share necessary data with staff or providers involved in enquiries, accommodation, email, hosting, accounting, documentation and legal compliance. Their use is limited to the relevant purposes. We do not sell your personal data.

This website embeds Google Maps to show the property's location. The map may send technical requests to Google when your browser loads it. We also link to LINE, Google Maps, Facebook and review websites. When you open these services, their providers process data under their own policies.

Some providers may process data outside Thailand. We select services and apply appropriate measures as required by applicable law.

6. Retention periods

We keep data only as long as needed for the stated purposes, considering enquiries, services, contract periods, protection of rights, limitation periods and retention required by accounting, tax or other laws. When no longer needed, data is deleted, destroyed or anonymised as appropriate.

• Your analytics choice remains on your device until you change it, clear website data or use a different browser or device.
• Analytics data is retained according to the GA4 account settings, which are reviewed to avoid keeping data longer than needed for website measurement.
• Contact, contract and document data is retained as necessary for services, establishing rights and legal obligations.

7. Your personal data rights

Subject to legal conditions and exceptions, you may request access or a copy, correction, deletion or destruction, restriction, objection, receipt or transfer of data, and withdrawal of consent. You may also complain to Thailand's Office of the Personal Data Protection Committee if you believe your rights have been infringed.

To exercise your rights, call 092-917-1163 or email csfront.lga@gmail.com We may request information needed to verify your identity and will respond within the legally required period.

8. Security

We apply administrative, technical and access measures appropriate to the risk to prevent loss and unauthorised access, use, alteration, disclosure or destruction. Access is limited to those who need it for their duties.

9. Policy changes and contact details

We may update this policy when our services or the law change and will display the latest revision date on this page. If a material change requires fresh consent, we will obtain it before using data for a new purpose.

For questions about this policy or our use of data, call 092-917-1163 or email csfront.lga@gmail.com